Returns, Refund & Exchange
Can I return the jacket if I don’t like it or if it doesn’t fit me perfectly?
We do not offer returns, so it’s essential to select the correct product and size before purchasing. Please use our size guide and reach out to our support team if you need assistance in choosing the perfect fit.
I received a custom order. Can I return it and get a refund?
We do not accept returns or offer refunds for custom orders (bespoke and made-to-measure items). Custom orders are specially crafted for you, with details like style, material, and accessories chosen to your specifications, making it unlikely for us to resell them.
Am I eligible for a refund?
You are eligible for a refund if you don’t receive the product. If you receive a damaged item, please contact our Customer Service team with images of the damage. Once we verify the details and you return the item, we’ll process the refund.